New: best time to send and smart cost checks

WhatsApp, Email, SMS,
RCS and IVR,
simplified into one platform

Send every customer their own message and PDF from one Excel file, and track it all the way to read

5 channels WhatsApp, Email, SMS, RCS and IVR, all sent from one dashboard
Dynamic PDFs Generate a custom PDF for every customer in seconds
7 days ahead Schedule a run up to a week out and it starts on its own, to the minute
Sent to read Tracked for every single customer, not just the campaign
The platform

Write it once.
Land it everywhere.

  1. 1
    Write one templateWith variables for whatever changes per customer.
  2. 2
    Personalise for everyoneEvery row of your Excel fills in its own name, amount and date.
  3. 3
    Send on every channelWhatsApp, SMS, Email and RCS from the same campaign, with IVR calls alongside.
  4. 4
    Watch it landDelivered, read and reported, live, per customer.
Channels

Every channel your customers actually check.

No more logging into five vendor dashboards to reach your customers. Same template tools, same reports — on every channel.

01 of 06

WhatsApp, where your customers already are.

Meta-approved templates with documents, images, quick replies and link buttons — every message tracked to the blue ticks.

  • Template builder with a live phone preview
  • A PDF attached to each customer’s message
  • Sent, delivered and read for every row
AAccelbiz Finance
02 of 06

Branded email, with proof it arrived.

Design once, personalise every send from your file, attach each customer’s own document — then see who opened it.

  • Personalised attachments per recipient
  • Delivered and opened, per customer
  • Your own sender addresses
A
Your October statement[email protected]
Opened
Dear Priya,
Your statement for October is attached. Your next EMI of ₹18,750 is due on 20 Oct.
Statement_LN1002.pdfGenerated for Priya · 212 KB
03 of 06

SMS for the moments that can’t wait.

Transactional and promotional SMS at scale, with the same campaign tools and reports as every other channel.

  • Bulk, personalised sends from your file
  • Live character and part counter
  • Reported next to WhatsApp, Email and RCS
AXAX-ACCLBZ
Today 9:41 AM
Dear Rahul, your EMI of Rs 2,500 for loan LN1001 is due on 15-10-2026. Pay now: acclbz.in/p/LN1001
Today 2:10 PM
Payment of Rs 2,500 received for LN1001. Thank you
04 of 06

Rich, app-like messages with RCS.

Cards, images and suggested replies inside the phone’s own messaging app — for customers whose network supports it.

  • Rich card templates
  • Suggested replies and quick actions
  • Same dashboard, same reports
AAccelbiz Finance
Home loan, fasterApply in minutes — documents uploaded from your phone.
Check eligibilityCall meNot now
05 of 06

IVR calls for the customers who don’t read.

Upload a list of numbers and every customer gets a call through your IVR flow. See who answered, for how long, and listen to the recording.

  • Invalid and duplicate numbers caught before calling
  • Answered, not answered and busy, per number
  • Live tracking and a shareable report
EMI reminder call · Run #62,140 numbers · 3 duplicates removed
Rahul Sharma98765 43210Answered0:42
Priya Nair98201 55874Answered1:05
Anil Kumar99300 21467Not answered–
Meera Iyer90040 66312Busy–
06 of 06

A document for every customer. Automatically.

Upload a Word template once. Every row of your file becomes its own PDF — statements, notices, letters — named your way and sent on any channel.

  • One PDF per customer, or one combined file
  • File names built from your columns
  • Templates in several languages
Account statement
Loan LN1003 · Anil Kumar
Due₹4,200
LN1003_Anil_Kumar.pdf
Account statement
Loan LN1002 · Priya Nair
Due₹18,750
LN1002_Priya_Nair.pdf
Account statement
Loan LN1001 · Rahul Sharma
Due₹2,500
LN1001_Rahul_Sharma.pdf
Personalised at scale

One template.
Thousands of personal messages.

Upload your Excel, match each variable to a column, and every customer gets a message that’s about them — not a broadcast.

payment_reminder3 variables

Hi {{1}}, your EMI of ₹{{2}} is due on {{3}}.

{{1}} ← customer_name{{2}} ← emi_amount{{3}} ← due_date
  • A sample Excel for every campaign — with exactly the columns it needs.
  • Checked before anything sends — missing columns and short credits are caught first.
Everything a campaign needs

From the first upload to the final report.

Live tracking, row by row

Watch a run as it sends — pause it, resume it, and see every customer’s status update in real time.

0%of run #14 sent
Rahul SharmaRead
Priya NairOpened

Schedule up to a week ahead

Pick a time — it sends on its own, even when nobody’s signed in.

Mon12
Tue13
Wed14
Thu15
Fri163:00 PM
Sat17

Best time to send

When your customers actually read.

Analytics

Volumes, delivery, reads, failures.

Template studio with approval tracking

Build WhatsApp templates with a live preview, catch mistakes before Meta does, and follow each one to approval.

SubmittedIn reviewApproved

Know the cost first

Credits needed, before you press send.

Balance25,000
After12,600

Customer lookup

Every message to one number.

4 messages · last read today
Insight

Know what worked. And when to send next.

Every run feeds one set of reports — across channels, campaigns and time. Share a read-only report with a client in one click, or download it as Excel.

Messages · last 30 days
7d30d90d
Sent48,210
Delivered98.3%
Read66.2%
Security and control

Built for businesses that handle money.

Your customers’ data and your sending accounts are kept separate, encrypted and accounted for.

Encrypted credentialsProvider keys and passwords are stored encrypted.
Every company isolatedEach business sees only its own data and accounts.
Roles for your teamAdmins manage users; everyone else just runs campaigns.
Full activity logWho changed what, and when — every action recorded.
New-device alertsSign-in history, and a warning when a new device signs in.
Sign out everywhereEnd every session at once if a device goes missing.
How it works

From spreadsheet to delivered — in four steps.

1

Build your templates

WhatsApp, Email, SMS, RCS and Word documents — designed once, reused every campaign.

2

Upload your customers

A spreadsheet is all you need. Download a sample with the right columns.

3

Send now, or schedule it

Personalised per customer, sent safely in the background — or at the best time.

4

Track everything

Delivery, reads and failures in one report — shareable in a click.

For developers

Prefer to build it yourself?

Accelbiz CPaaS gives your engineering team one API for WhatsApp, RCS, SMS and Email — with real documentation and webhooks.

  • One API shape across all four channels
  • Real documentation, not auto-generated dumps
  • < 38ms global latency, 100% fallback SLA
Get started

Ready to reach every customer?

Tell us a little about your business and we’ll walk you through it on your own use case — no generic demo script.

We usually reply within one business day Your details are only used to contact you about this request

Request a demo

Takes under a minute.